SurveySensum

MARCH 20, 2024

With trends changing every day, customer expectations and needs are also evolving with the changing times, and if you fail to deliver the best to your customers then you will fall behind in this competitive marketplace. It seamlessly integrates with third-party apps to heighten CX. Pricing: $99 per month.

Customer Experience Management 52

Customer Experience Management Software Company Customer Experience 52

Magellan Solutions

SEPTEMBER 24, 2021

Alongside its ability to integrate with popular software like Mailchimp, Zendesk, Microsoft, and G-Suite, Capsule also has capabilities for: contact management. access to integrations available in the HubSpot App Marketplace. sales analytics. data security. task management. customizable record-keeping. reporting features.

CRM 52

CRM Effort Score Sales Tips 52

LiveChat

SEPTEMBER 23, 2019

That is: switching between the apps, handling communication on different channels or looking for information in all the wrong places? All the knowledge is at the fingertips, and there’s no need to leave the app. If there’s an app that can make the process easier for you, you probably want it in your life. Email marketing.

Chatbots 57

Chatbots Management CRM Self Service 57

LiveChat

NOVEMBER 16, 2018

From becoming “friends” with customers via social media to getting inside their pockets via smartphone apps to offering customer support 24 x 7 x 365, businesses have pulled no stops at pleasing the customer in the race for market domination. Email marketing leader MailChimp is one such example. MailChimp notoriously (famously?)

Poor Customer Service 45

Poor Customer Service Call Center Customer Service Representative Customer Care 45

Amity

DECEMBER 9, 2016

MailChimp’s done an amazing job of turning familiar pain points into short guides they offer on their Resources page. Using automation tools like Amity or Intercom, set messages to go out to customers who are active in your app and been using it for a while. Take a second look at your support tickets.

Customer Success 48

Customer Success Marketing Company e-support 48

LiveChat

MAY 13, 2016

Google offers a fairly powerful set of apps that can be a great alternative to Microsoft’s Office suite. It includes a word editing app called Google Docs , a spreadsheet app called Google Sheets and a presentation app called Google Slides. What’s most important about all the apps is that they are all cloud-based.

Tools 28

Tools Self Service Social Media Knowledge Base 28

ProProfs Chat

DECEMBER 6, 2021

The proprietary Qualaroo Nudge™ technology can be used on websites, mobile sites, and in-app to ask the right questions at the right time without being necessarily intrusive. Integration with Zoho CRM, MailChimp, Google Docs, etc. They include CRM, SMS, email marketing, project management, and marketplace. Key Features.

Survey 52

Survey Analysis CRM Report 52