march-madness-customer-experience-excellence 
Experience Investigators by 360Connext
MARCH 16, 2015
Who says March Madness is only for car dealerships and mattress stores!? We’re not having a tent sale or running a huge promotion, but every year March proves to be crazy but awesome, and 2015 is no different! Customer feedback is the key to the kingdom when creating the best experience for your customers.
AWS Machine Learning
APRIL 11, 2024
AWS was delighted to present to and connect with over 18,000 in-person and 267,000 virtual attendees at NVIDIA GTC, a global artificial intelligence (AI) conference that took place March 2024 in San Jose, California, returning to a hybrid, in-person experience for the first time since 2019.
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inmoment
MARCH 12, 2020
Rather, these messages are about what these organizations are doing to prevent the spread of the coronavirus (and how they can attempt to put their customers at ease during this pandemic). Customers are going to continue to consume products and services, so don’t turn off your listening programs. By proving to customers that they care.
Pink Guava
NOVEMBER 22, 2018
Start ups – Overcome your challenges with Customer Experience We have to be mindful of ground challenges that you face as founders and CEOs or leaders of start-ups. To add to this are Customer expectations that have enhanced and customers now are interacting, talking, buying through different channels, resources and devices.
Beyond Philosophy
MARCH 28, 2019
Managing our risk aversion and the risk aversion of our customers is a significant part of providing an excellent Customer Experience. We discussed uncertainty in business and Customer Experience and how to cope with it in a recent podcast. (Now, Customers are the same way. 38 seconds.
ChurnZero
APRIL 27, 2021
As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. Early-Stage Funding & Customer Success. ChurnZero raised a $2.5
CSM Magazine
MARCH 13, 2022
Dixa leverages $43 million double acquisition of CX intelligence and automation pioneers, Solvemate and Miuros, to deliver high-value customer experiences at scale. The acquisitions support Dixa’s long term vision to help brands deliver value-driven experiences for customers and service agents.
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