it-it customer-experience-tips-d2c Blog Related Topics 
Optimove
APRIL 2, 2020
In the past few weeks, I have had many meetings with clients – b2c/d2c brands from different verticals – who all seem to ponder over the same question: what’s the best way to communicate with your customers in such uncertain and sensitive times? The customer used to buy in-store only? But, how, exactly?
Talkdesk
MARCH 10, 2021
This is a guest blog post by Amber Scott , head of customer experience, Tuft & Needle. Recently, I had the pleasure of participating in a webinar with Talkdesk to share insights about delivering exceptional customer experience (CX) to support a ‘clicks-to-bricks’ growth strategy. So we want to provide that.
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