insights consumer-duty-is-an-opportunity Blog Related Topics 
Lumoa
JANUARY 19, 2023
It’s an effective tool for uncovering potential pain points and identifying opportunities for improvement. Understanding customers is a key step to success, and organizations do it best when they have a customer experience department in place. Furthermore, customers remember their good and bad experiences with brands. And so on.
BirdEye
APRIL 6, 2023
If you’re passionate about starting a new business in 2023, here’s a list of business opportunities to explore. The following are a few tips for choosing an ideal business opportunity: Identify your pain points : Many successful business ventures originate from a personal dilemma faced by the founder. Dropshipping 2. Print-on-demand 3.
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AirVote
FEBRUARY 1, 2021
A recent research by Marketing Technology Insights delves into why customers are motivated to submit reviews. For me, a big takeaway was how large the “benevolent factor” shows up in driving consumer advocacy, that is providing feedback, not because of promotions, discounts, free samples, etc., Do customers submit reviews?
BirdEye
MARCH 24, 2023
To succeed, businesses must have a comprehensive and strategic approach to business development. In this guide, we’ll provide you with the tools, tips, and strategies you need to thrive in the year ahead. The goal is to create long-term value for the company by increasing its market share, revenue, and profitability.
Kustomer
JUNE 30, 2022
As the modern retail experience has shifted in recent years, so have the expectations of the modern consumer. In this blog, we’ll examine the difference between reactionary and proactive support styles and walk through five of our favorite proactive customer support examples from major brands like Airbnb and Netflix.
Maru Group
FEBRUARY 15, 2021
With all the buzz around meal kits in a time of increased at-home cooking, and with so little known about how consumers feel, behave, and think about meal kits, we explored some current trends and sentiments toward the meal kit space. Meal kits play well to the changing tastes being driven by the younger consumer.
OpinionLab
AUGUST 29, 2017
You probably got it before you even started reading this blog and, if not, you’ll have got it by now: delivering seamless and superior omnichannel customer experience is becoming ever more important but is extremely challenging to perfect. This is exactly why we recently surveyed 24,000 consumers and 1,000 businesses globally.
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