how-a-cco-thrives-during-cx-transformation 
Customer Bliss
FEBRUARY 11, 2016
Employees know how to achieve results within their silo walls. The difference between burning out and thriving as a CCO comes down to: Driving growth. Knowing the corporate sandbox you’re involved in transforming. Attitude Shift Required for CX Transformation. Advancing from silo-based to one-company focus.
Gainsight
JUNE 9, 2021
Look at compensation models to see how stakeholders are motivated. Drive to Thrive: How CS Ops Enables a High-Performance Strategy with Jean Nairon Vice President, Customer Success Operations at PTC and Johannes Loeffler Senior Vice President, Head of Customer Success at PTC. What were you watching a year ago from today?
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