Healthcare Innovation Technology Virtual Agent 
Solvvy
NOVEMBER 30, 2022
Since Zoom acquired Solvvy earlier this year, many people have asked me why Zoom, a company that is the gold standard for team collaboration and meetings, would look to bring Solvvy’s advanced conversational AI technology and team into its portfolio. But Zoom Virtual Agent goes beyond understanding to resolution.
Interactions
NOVEMBER 5, 2020
RCMs have historically battled these cumbersome challenges without support, relying on internal innovation and their staff. So, how can RCMs implement a strategy that improves agent experience, ensures patients are met with empathetic and kind experiences, and reduces the cost to collect?
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TechSee
AUGUST 14, 2018
These systems are relevant for many verticals including healthcare, finance, weather prediction, call and chat centers, desktop apps, info kiosks and more. . For IDSS to provide additional value, new technologies must be exploited to support customers on a higher level. Visual IDSS – Transforming Contact Centers of the Future.
AWS Machine Learning
JUNE 8, 2022
Uneeq is an AWS Partner that specializes in developing animated visualizations of these voice bots and virtual agents, called. Barry Conway is an Enterprise Solutions Architect with years of experience in the technology industry bridging the gap between business and technology. About the Author.
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This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI. If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot.
CSM Magazine
MARCH 18, 2021
We spoke with Sebastian Glock, Technology Evangelist of Cognigy, who explains why bots have an image problem and how companies can actually save on service costs while making customers happier. Keyword AI: What is technologically behind a smart bot? . The technology behind it is called Conversational AI. Glock: Definitely!
Call Experts
MAY 8, 2019
As technology advances and improves, experienced business experts are discovering that AI is the best tool for transforming the Digital Customer Experience. Chatbots or virtual agents can address a wide range of features and questions to provide relevant analysis and efficient protocol. 39% rise in digital sales.
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