BirdEye

DECEMBER 8, 2022

Using social media to grow your business’s presence online is a great start, but keeping up with new platforms can be challenging. There are more than a dozen types of social media with more popping up every day. Table of contents Choosing the right social media types for your business 1. Social networks 2.

Social Media 98

Social Media Brands Video Entertainment 98

Optimove

NOVEMBER 15, 2022

With Gen Z’ers taking control of the type of content they want to receive and engage with, it’s never been more critical to ensure that the mobile campaigns you’re shipping are hitting the sweet spot of this burgeoning demographic. Tip #5: Make it social. Tip #6: Make it entertaining. Tip #2: Make it authentic.

Tips 105

Tips Gamification Engagement Marketing 105

CSM Magazine

AUGUST 4, 2023

In today’s fiercely competitive business landscape, customer engagement plays a pivotal role in establishing enduring relationships with your target audience and fueling business growth. So, let’s explore these customer engagement ideas and discover how they can help you boost your business to new heights.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

CSM Magazine

SEPTEMBER 8, 2023

But as the industry matures, so does the challenge of keeping customers loyal and engaged. In this article, we’ll explore a few next-level approaches that are shaping the future of e-commerce engagement. Gamification is like the sprinkle of excitement atop the cake of shopping. As of 2022, global e-commerce sales surpassed $5.7

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

Lithium

FEBRUARY 28, 2023

Brands, opportunities and partnerships are ripe across this ever-growing ecosystem — many organizations are currently building out similar and novel virtual experiences for work, commerce, entertainment and more, across a spectrum of centralized and decentralized systems.

Social Media 93

Social Media Gamification Fashion Entertainment 93

SurveySensum

SEPTEMBER 21, 2023

Note: A higher CRR typically indicates customer loyalty , trust, and a strong value proposition, while a lower one suggests potential churn and the need for enhanced customer engagement and service quality. This keeps subscribers engaged and loyal. Engage with your customers to gather feedback, and act on it promptly.

Customer Retention 52

Customer Retention Strategy Gamification Loyalty Programs 52

TechSee

JUNE 25, 2019

Major enterprises such as Apple, Microsoft, Facebook, Disney and Google are all actively engaged in the race to build virtual assistants and chatbots that can respond to customer queries and scale the delivery of quality AI-powered customer service. Gamification.

Technology 122

Technology Customer Service Contact Center Gamification 122