Michel Falcon Experience

NOVEMBER 20, 2019

Employee engagement strategies are one way that I’ve built my business and career. My three core focuses are employee engagement, customer experience and company culture strategies to grow a business. Please know that our company has nearly 200 employees so I’ve seen this firsthand. She is already engaged!

Employee Engagement 89

Employee Engagement Engagement Culture Guest Experience 89

InMoment XI

JUNE 5, 2024

We also support extended use cases such as: Employee Experience (EX) Analytics Our tools help businesses understand and improve employee engagement, onboarding processes, and workplace satisfaction. Extended Use Cases InMoment’s platform is not limited to traditional CX analytics.

Analytics 260

Analytics Effort Score Social Media Innovation 260

Customer Bliss

OCTOBER 25, 2018

You’ll also hear from Lee West , Pastor of Guest Experiences at Gateway Church , who shares how his personal experience witnessing new church member isolation inspired him to map a welcoming strategy to make these new members feel more included and engaged with the community. Inspire what you want to be delivered. -

System 162

System Hospitality Customer Experience Guest Experience 162

Experience Investigators by 360Connext

MARCH 26, 2015

Jeannie Walters Jeannie Walters is the Chief Customer Experience Investigator™ and founder of 360Connext, a global consulting firm specializing in the cornerstones of customer experience: customer engagement, employee engagement and connections like social media.

Travel 110

Travel Hotels Guest Experience Airlines 110

PeopleMetrics

FEBRUARY 26, 2015

It was for an Employee Engagement position at a Human Capital consulting firm. They cared about engaged employees. Sure, they provided free breakfast and a free lunch to every employee in every office around the world. They were able to boast best-in-class Employee Engagement scores and happy customers as a result.

Customer Experience 48

Customer Experience Hotels Guest Experience Employee Engagement 48

SurveySparrow

DECEMBER 20, 2018

You need time, attention and proper nourishment to transform an indifferent employee into a passionate and truly happy employee. Employee churn has been the highest in ten years, and only 15% of the total employees has been revealed to be engaged in their jobs. Employee turnovers are expensive.

Culture 69

Culture Company Policies Employee Engagement 69

SurveySparrow

OCTOBER 12, 2023

You create engaging conversational forms with advanced survey platforms such as SurveySparrow. Customer satisfaction surveys in the hospitality industry evaluate room cleanliness, staff conduct, and the overall guest experience. Surveys can include various tools such as questionnaires, interviews, focus groups, and observations.

Examples 52

Examples Survey Analysis Groups 52