C3Centricity

JUNE 17, 2023

Things are moving faster than ever these days, aren’t they?

Feedback 226

Feedback Customer Centricity Consumers Customers 226

Beyond Philosophy

JUNE 17, 2023

You probably don’t say no to people enough, especially if it’s to your boss. Like most of us, you are conditioned to cooperate with others, which means we usually say yes to most requests to avoid conflict. However, learning to say no in the right way, might also avoid conflict while simultaneously giving you back control over your life.

Policies 78

Policies Connections Consumers Marketing 78

Doing CX Right

JUNE 17, 2023

Ron Kaufman, Global CX leader, and Stacy Sherman reveal tactics to shift toxic company silos into customer service culture excellence. Learn from a real-life transformational case study to advance your results. The post From Vision to Reality: Building a Customer Service Culture the Right Way appeared first on Doing CX Right.

Culture 52

Culture Customer Service Case Study Study 52

SurveySparrow

JUNE 17, 2023

There’s an old saying: “You’re only as good as your last game.” But in the world of coaching, whether in business, sports, or life, you’re only as good as your ability to improve. This improvement relies heavily on feedback, and therein lies the importance of developing the perfect coaching effectiveness survey questions.

Survey 52

Survey How To Sports Feedback 52

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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