Sun.Aug 06, 2023

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Numbers Made Simple: AI Tools For Accountants and Financial Analysts

Magellan Solutions

The finance and accounting world is undergoing a technological revolution. Artificial intelligence (AI) tools now play a critical role in resolving common problems, such as erroneous computations and analysis. As a business owner with an accounting practice, you can use Artificial Intelligence advances to transform your work processes. AI tools for accountants can automate repetitive tasks, enhance fraud detection, enable predictive modeling, and simplify compliance procedures.

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State of Conversational AI in Healthcare

kommunicate

Last Updated on August 6, 2023 Large language models like ChatGPT(OpenAI), Bard(Google), Claude(Anthropic), and LLaMA(Meta) have seen a significant rise in its usage across different industries. One can easily ask these chatbots to write code for a mobile app or help summarise a 1,000 pages book in seconds. But healthcare is a very complex industry. [.

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Top 5 Customer Service & CX Articles for the Week of August 7, 2023

ShepHyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 25 Ways to Proactively Spot Your Customers’ Pain Points by Call Centre Helper Magazine (Call Centre Helper Magazine) When struggling to deal with customer demand, a lot of contact centres try to recruit more people.

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Maximizing the ROI of Call Center Voice Analytics

MiaRec

BIG CX UPDATE | MiaRec Tatiana Polyakova , COO of MiaRec , joins Kieran Devlin of CX Today for the Big CX Update to talk about: ? The new products and features coming to MiaRec ?Transforming quality management in the contact center ? Leveraging generative AI and Machine Learning in the contact center Polyakova provides an insightful look at the next 12 months of MiaRec’s products and features roadmap, and the valuable benefits to customers and partners that they entail.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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The New Rules of Customer Experience in a Post-Digital Era

Doing CX Right

Antonio Grasso, well know technologist, and Stacy Sherman reveal the next-level Customer Experience strategies for the post-digital era. Listen to podcast for comprehensive insights. The post The New Rules of Customer Experience in a Post-Digital Era appeared first on Doing CX Right.