Adrian Swinscoe
APRIL 9, 2023
Braze, the customer engagement software platform provider, recently released their third annual Global Customer Engagement Review. The research, by surveying 1,500 marketing executives across 14 markets, […] The post Too much data, too few skills. To achieve personalization, there is another way first appeared on Adrian Swinscoe.
Michel Falcon Experience
APRIL 9, 2023
To listen to this episode on Apple podcast, click here. To listen on Spotify, click here. To listen to this episode on another platform, click here. Welcome to… The post How to Behave After Not Getting a Raise or Promotion appeared first on Michel Falcon.
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Doing CX Right
APRIL 9, 2023
Marcus Köhnlein, an accomplished entrepreneur, and Stacy Sherman reveal practical strategies to launch and grow successful customer-centric businesses. The post Unlock the Secrets of Starting a Thriving Customer-Centric Business or Side Hustle appeared first on Doing CX Right.
Michel Falcon Experience
APRIL 9, 2023
To listen to this episode on Apple podcast, click here. To listen on Spotify, click here. To listen to this episode on another platform, click here. Welcome to the People-First Culture Podcast with me, Michel Falcon, where I share lessons I’ve learned and those of others on how to build a more purposeful business and career. Hey everyone, and welcome to the People-First Culture Podcast with me, Michel Falcon.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
West Monroe
APRIL 9, 2023
Tech companies that scooped up acquisitions during the days of easy financing are now hitting the brakes. As M&A deal activity in the sector sags, companies that were set on growth are now struggling to unlock value across recent investments—and they’ll need to act fast if they want to hit the topline figures listed in their investment theses.
Customer Experience Update brings together the best content for Customer Experience and Customer Management professionals from the widest variety of industry thought leaders.
West Monroe
APRIL 9, 2023
Tech companies that scooped up acquisitions during the days of easy financing are now hitting the brakes. As M&A deal activity in the sector sags, companies that were set on growth are now struggling to unlock value across recent investments—and they’ll need to act fast if they want to hit the topline figures listed in their investment theses.
West Monroe
APRIL 9, 2023
The crisis at Silicon Valley Bank has the industry speculating on how a collapse of a bank could have taken place under today’s regulatory environment. The question then quickly becomes: How are the regulators going to respond and what is this going to mean for banks going forward? In the aftermath of the financial crisis of 2008, Congress passed the Dodd-Frank Act in 2010, imposing stricter regulations on banks with $50 billion or more in assets.
West Monroe
APRIL 9, 2023
Tech companies that scooped up acquisitions during the days of easy financing are now hitting the brakes. As M&A deal activity in the sector sags, companies that were set on growth are now struggling to unlock value across recent investments—and they’ll need to act fast if they want to hit the topline figures listed in their investment theses.
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