Magellan Solutions
MAY 21, 2023
Are you ready to make your brand more appealing to diverse customers ? Businesses deal with different types of customers every day, including those with foreign languages, such as Spanish, Chinese, Arabic, Korean, etc. If you want your business to be more competitive, consider hiring one of the best bilingual answering services. What Are Bilingual Answering Services?
Doing CX Right
MAY 21, 2023
Dr. Joerg Storm, a digital transformation expert, and Stacy Sherman reveal emerging tech trends, such as virtual and augmented reality, AI tools, and voice recognition, providing real-world examples of how these innovations shape customer experiences. The post Digital Transformation and Customer Experience Innovation Lessons appeared first on Doing CX Right.
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West Monroe
MAY 21, 2023
So much of our world today is hybrid—the cars many of us drive, the in-office and work from home models adopted by many employers, and the grocery store online order pick-up lane. Today’s consumers are seeking a more personalized and streamlined banking experience than ever before, with generations from baby boomers to Gen Z conducting a balancing act with their finances when it comes to digital and in-person services.
Doing CX Right
MAY 21, 2023
Dr. Joerg Storm, a digital transformation expert, and Stacy Sherman reveal emerging tech trends, such as virtual and augmented reality, AI tools, and voice recognition, providing real-world examples of how these innovations shape customer experiences. The post Digital Transformation and CX Innovation: Lessons from Mercedes Benz IT Head appeared first on Doing CX Right.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
West Monroe
MAY 21, 2023
So much of our world today is hybrid—the cars many of us drive, the in-office and work from home models adopted by many employers, and the grocery store online order pick-up lane. Today’s consumers are seeking a more personalized and streamlined banking experience than ever before, with generations from baby boomers to Gen Z conducting a balancing act with their finances when it comes to digital and in-person services.
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