SurveySparrow

MARCH 12, 2024

Best practices to get effective website feedback from your customers For the rest of us, just before we dive right in, let’s take a moment to lay down the basics. The answer is here… A website feedback tool can be used to: Collect customer opinions on new website designs. Gather insights on user experience and usability.

Tools 52

Tools Feedback Analysis Analytics 52

GetFeedback

NOVEMBER 30, 2018

Today, companies must provide customers with personalized, seamless customer service across all channels. But that’s not all—the modern customer also expects to receive speedy support from a real person, which means the days of putting customers on hold are over. Best practices for live chat customer service.

Customer Service 236

Customer Service Survey Customers Tips 236

Amity

SEPTEMBER 16, 2014

The Customer Success Meetup group has grown to nearly 200 members in it’s first year. It was great to see that the majority attendees at this session were new members that were engaged in Customer Success in some capacity. The new baseline is 1:Many Customers and no longer 1:1. Customer Communities. Series A/B.

Customer Success 48

Customer Success Entertainment Trends Customers 48

GetFeedback

JUNE 27, 2018

With GetFeedback, you can tap into the minds of employees, prospects, customers, and partners—all though a single, powerful platform. Default text on buttons and descriptions is translated automatically, while you accommodate contextual nuances by translating custom survey content manually. Not on these versions?

Survey 170

Survey Feedback Connections Data 170

Kustomer

MAY 13, 2022

It may be a well-worn cliche, but “customer is king” still rings true, and there are versions in nearly every language (though we think the Japanese version: ‘okyakusama wa kamisama desu’ — the customer is a god — may be going a little too far). Placing the customer in at the center of a business is an essential part of success. .

Feedback 98

Feedback Strategy Social Media CRM 98