NetBase

OCTOBER 29, 2018

Here are a few takeaways, as shared by those in attendance: Customer Brands and Agencies Share Their Stories. The Social Circle of Life with ESPN. Determining the Impact of Brand Messaging on the Social Media Community: A Case Study of Vodafone’s #Sleeplikeahero Campaign. Anatomy of a True Insight. Managing “Oh $%!#”

Brands 60

Brands Social Media Analytics Conference 60

NetBase

OCTOBER 23, 2019

Interactive offered Crazy Rich Asians as a romantic comedy case study to showcase his team’s custom audience skills. Social media analytics helps them understand audiences and do their part in movie making (or, in this case – promoting) magic! Chris Chen, Data Intelligence at Warner Bros. ” . Manager Track.

Social Media 40

Social Media Roadmap Analytics Sports 40

NetBase

OCTOBER 23, 2019

Interactive offered Crazy Rich Asians as a romantic comedy case study to showcase his team’s custom audience skills. Social media analytics helps them understand audiences and do their part in movie making (or, in this case – promoting) magic! Chris Chen, Data Intelligence at Warner Bros. And On to Day Two!

Social Media 40

Social Media Roadmap Analytics Sports 40

Grade.us

APRIL 16, 2019

For instance, salespeople or customer service people, because they know what people ask for. Once upon a time ESPN used to be ESPN.goto.com, and it changed to ESPN.com now, but if I wanted to go to the ESPN website instead of typing the address in the browser, I would type ESPN in the search bar. Bill: Google. The places.

Industry 55

Industry Consulting Case Study Study 55

Kustomer

AUGUST 13, 2020

Andrea and her team went out and surveyed CX professionals across a variety of industries to understand how COVID-19 is affecting customer service organizations and how they are adapting to these challenging times. One of the first data points discussed is the 17% increase of customer service inquiries for all channels.

Customer Service 52

Customer Service Industry Customers Contact Center 52