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How to Enhance the Guest Experience: Trends and Best Practices

InMoment XI

JANUARY 17, 2024

In the dynamic world of hospitality, the ability to manage and enhance the guest experience often spells the difference between those who win and those who get left behind. What is Guest Experience? A positive guest experience involves going beyond basic customer service. More on this later.)

Guest Experience 260
Guest Experience Trends Hospitality Customer Journeys 260
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Three Ways to Increase Restaurant Sales with Conversational AI

Interactions

JULY 31, 2019

Every restaurant dreams of a day when they can make this happen for guests. . With the right technology, like Conversational AI, great guest experience can become a reality. Through sophisticated, human-like, virtual assistants, everything from digital ordering to guest care can be transformed for your guests. .

Sales 54
Sales Abandon Rate Multi-Channel Wait Times 54
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