Remove Customer Centricity Remove Customer Focused Remove Guest Experience Remove Hotels
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Inside Choice Hotel’s Customer-Focused Data Strategy

Blake Morgan

          A company as large as Choice Hotels, with more than 7,000 locations worldwide, is bound to have a huge amount of data. But how do you ensure data is used to improve and bolster the customer experience? But Noha understands that customer data is continually evolving.

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Customer Experience Design Demystified

SurveySparrow

Understanding Customer Experience Design What is CX design, you ask? Customer experience design, often abbreviated as CX design, revolves around designing customer experiences with a customer-centric approach. Also, Disney has mastered the art of customer experience design with its MagicBands.