Alida

APRIL 5, 2017

Encourage engagement and positive behaviors with tech-enabled rewards programs. Combine the ubiquity of mobile devices and the power of gamification , and it’s no wonder consumers have fueled the explosion of mobile apps. Kaiser flipped the traditional health care model by bringing the care directly to the patients.

Retail 154

Retail Customer Base Strategy Rewards Programs 154

SurveySparrow

FEBRUARY 22, 2024

One software that helps with this is BHN Rewards (formerly Rybbon). It’s a complete solution for sending, tracking, and managing digital rewards programs. You can share/send digital rewards, such as e-gits, directly to customers’ inboxes. It promotes sharing and competing, creating a loyal brand community.

Customer Retention 52

Customer Retention Software Gamification e-support 52

Kitewheel

JULY 27, 2020

According to a study, 42% of customers say incentives often motivate consumers to choose one brand over another, and 75% of customers are likely to make another purchase after receiving an incentive. So, having a rewards program will not only encourage new customers to sign-up but keep customers buying more through time.

Loyalty Programs 52

Loyalty Programs Loyalty Rewards Programs Gamification 52

ProProfs Chat

SEPTEMBER 9, 2020

That’s why in this blog post we’ll cover what’s a customer loyalty program and why it is creating a buzz, types of loyalty programs, benefits of adding one to your business, and how to create a well-designed loyalty program for your customers. What is a Customer Loyalty Program? Leverage Gamification. 5.

Loyalty Programs 96

Loyalty Programs Loyalty Net Promoter Score Gamification 96

NobelBiz

FEBRUARY 22, 2023

In terms of numbers it’s the difference between the time you pay agents to assist consumers and the actual time they spend doing so. There is a way to quantify the time agents spend not serving consumers. Today’s call center systems include gamification features that boost staff morale and motivation.

Call Center 52

Call Center Tools Strategy Contact Center 52

NobelBiz

OCTOBER 18, 2021

In terms of numbers, it’s the difference between the time you pay agents to assist consumers and the actual time they spend doing so. There is a way to quantify the time agents spend not serving consumers. Today’s call center systems include gamification features that boost staff morale and motivation.

Call Center 52

Call Center Tools Strategy Contact Center 52

Currency Alliance

JUNE 19, 2019

Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. The prize Turkcell won was for “Best Use of Gamification in Loyalty” – and it was certainly fun; customers could unlock surprises such as free data and minutes by visiting spots on a map.

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49