Connections Multi-Channel Resources White Paper 
Comm100
OCTOBER 8, 2016
White Papers. If your company has the resources, sometimes offering customers one-on-one attention with an agent can help establish a strong connection that might inspire a customer to stick around. Make customer service channels easy to reach and use. Use a multi-channel approach. Special Reports.
Beyond Philosophy
SEPTEMBER 6, 2016
Many companies devote considerably more energy and resources to capturing customers than they do to keeping them. It’s extremely important for targeting the best customers that their array of value requirements are well understood and that the resources devoted to getting these customers be well-applied.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Hero Digital
OCTOBER 5, 2019
Other resources such as Google Surveys make it easy to target specific audiences and quickly do on-the-fly market research. They consequently tend to offer up more nuanced and multi-dimensional feedback. However you connect with your customers, you need to be laser-focused on asking the right questions. Online Surveys.
Uniphore
JANUARY 4, 2022
White Papers. Analyze Analytics and insights from 100% of interactions across all channels. See how Emotion AI is reshaping how we connect with customers in the virtual workplace. Moni is a firm believer that time is a resource that companies in high-growth mode cannot afford to waste. Conversational AI Platform.
Comm100
FEBRUARY 7, 2018
Judging Resources and Support Availability. Judging Resources and Support Availability. Will the vendor provide onboarding with the proper structure, training, and resources that your team needs to succeed? Will the vendor support integrations with your current channels? Customizing Your Software. Evaluating Scalability.
CSM Magazine
OCTOBER 16, 2020
Clients want high-value propositions, multi-channel connections, and excellent customer service. Marketing experts advise alternative lenders to diversify and optimize their communication channels. Lenders need to understand their audience and offer them tailored information via the customers’ preferred channels.
Eptica
JULY 21, 2019
It does not contain 50,000 words of black ink on off-white paper and doesn’t wax lyrical about another framework that will solve all of your CX ills. This number was forecast to rise to 11 channels over the course of 2018 and 2019. That’s a hell of a lot of channels.
Expert insights. Personalized for you.
151 
Let's personalize your content