CSM Magazine

AUGUST 4, 2023

From personalized experiences and interactive content to loyalty programs and social media campaigns, these customer engagement ideas are designed to captivate and delight your customers, fostering strong connections that lead to increased brand loyalty and ultimately, business success.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

Totango

FEBRUARY 14, 2022

Provide early access to a new educational resource or event. Quality time doesn’t have to mean taking your customer out for a nice meal or inviting them to a special event (which is much more difficult in our post-COVID world). Use gamification methods to encourage customers to use and engage with your product regularly.

Customer Success 85

Customer Success How To Gamification Social Media 85

Lithium

JANUARY 12, 2021

Our vision is to help brands create customers for life by delivering human connection across the customer experience — that starts with listening to your customers and providing them with meaningful engagement. As the events continue to unfold in Washington D.C. Webinars & Events. Read the full press release here.

Gamification 52

Gamification Customer Journeys Analytics Chatbots 52

BirdEye

DECEMBER 8, 2022

On LinkedIn, you can host webinars and live streams with industry experts to show your followers your company is a thought leader in their industry. About: Social networking sites are designed to connect people in a shared online space. Tease sneak peaks to new products and events. Keep up with the latest trends.

Social Media 98

Social Media Brands Video Entertainment 98

Lithium

JUNE 7, 2022

“We’re excited to expand the breadth of channels our Khoros platform supports to include TikTok, so our customers can have a holistic view of their campaigns and create authentic connections across all channels.”. It’s a way to connect with your customers while providing practical ways to find their answers. Khoros built A.I.

Self Service 10

Self Service Social Media Roadmap Gamification 10

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Outstanding brands create connections between customer needs and their solution.

Customer Success 75

Customer Success Customer Experience How To Roadmap 75

BirdEye

MARCH 29, 2024

The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before. This section is dedicated to offering you the top strategies for your business to better connect with your audience. When you add gamification to it, you have one of the best Instagram story ideas – Polls.

Social Media 107

Social Media Video Guidelines Feedback 107