Connections Customer Care Infographics Resources 
ShepHyken
AUGUST 5, 2019
Each week I read a number of customer service and customer experience articles from various resources. 3 Small Aspects Of ‘Customer Experience’ That Make A Big Competitive Difference by Gary Lyng. Love this line that in today’s digital world… “Your customers will experience less brick and more click.”
Ecrion
NOVEMBER 17, 2020
Satisfied customers are loyal and repeat purchase interactions. Now you know why successful customer relationships are important. But managing these relationships successfully means finding the right resources and taking the right approach. Read on to learn how to manage customer relationships with modern solutions.
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Ecrion
JANUARY 14, 2021
AI in Banking Customer Care | 2. Chatbots for Banking Customer Service | 5. AI in Banking Customer Care. Using artificial intelligence to handle customer care obligations is commonplace in many different industries. Lending via Artificial Intelligence | 3. Improved Fraud Detection with AI |.
Russel Lolacher
JUNE 29, 2021
Everyone uses social media every day; it’s how we connect with people all over the world in a simple and fast way.” How is the time, resources and cost of a social media group (even if it’s one person) justified? Below are the nine areas I created an infographic on to explain why a strong social media presence matters.
Russel Lolacher
SEPTEMBER 3, 2020
We have a finite amount of resources: time, people power, skill sets, etc. Whether it’s for web sites, printed materials or the various multimedia and social media platforms you operate to engage with your customers, or the internal channels of communication to connect with employees, the need to create just never seems to diminish.
BirdEye
JULY 31, 2023
Talk about what content works best on each platform, such as videos or infographics on Facebook or short blog posts on LinkedIn. Basic video editing and graphic design Familiarity with video editing and graphic design tools allows creators to churn out polished and professional content without relying on external resources.
Russel Lolacher
JUNE 7, 2021
So when using social media, it’s expected it’s being done to connect people, to provide communal value through a technical platform. It is a tool to facilitate this connection, and it’s how that tool is used is really the most important thing. And you provide that opportunity by caring about them.
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