Optimove

NOVEMBER 15, 2022

To build authenticity, marketers really need to dig deep to understand the attitudes, beliefs, and behaviors of their Gen Z audience so they can create campaigns that communicate authentically and creatively. Tip #6: Make it entertaining. A highly effective way of engaging your Gen Z users beyond a few seconds is through gamification.

Tips 105

Tips Gamification Engagement Marketing 105

SurveySensum

SEPTEMBER 21, 2023

Facilitate Communication: Make it easy for customers to express their needs and feedback. Clear Communication: Emails and messages should be straightforward. Their website is simple, and they excel in clear communication. Communicate with them regularly: Don’t just reach out when you want to make a sale.

Customer Retention 52

Customer Retention Strategy Gamification Loyalty Programs 52

CSM Magazine

SEPTEMBER 8, 2023

But a word of caution—always communicate transparently about any dynamic pricing methodologies. Gamification is like the sprinkle of excitement atop the cake of shopping. Furthermore, such strategies foster a sense of community, making shoppers feel like they’re part of an exclusive club.

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

BirdEye

DECEMBER 8, 2022

About: Social networking sites are designed to connect people in a shared online space. Social networking sites also encourage people to engage and communicate with the brands and businesses they know and love. Start groups to boost your community. Create entertaining content that will resonate with your followers.

Social Media 98

Social Media Brands Video Entertainment 98

CXApp

AUGUST 21, 2018

This activity deserves to be a priority as it can lead to some truly unique connections. EX revolves around building a community, just like you would for customers, only it’s geared toward your workforce instead. The employee community delivers the company’s tailored value system. People need occasional breaks from monotony.

Customer Experience 40

Customer Experience Gamification Employee Experience Social Media 40

LiveChat

JANUARY 23, 2020

The way brands communicate with people has been continually changing over the last decade or so. One of the reasons for this is that brands started embracing the concept of community building. Things to keep in mind before you build a community. Let the community shape your brand. That’s a great thing.

Brands 69

Brands Gamification Groups Feedback 69

LiveChat

JANUARY 23, 2020

The way brands communicate with people has been continually changing over the last decade or so. One of the reasons for this is that brands started embracing the concept of community building. Things to keep in mind before you build a community. Let the community shape your brand. That’s a great thing.

Brands 28

Brands Gamification Groups Feedback 28