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How to build a successful outbound lead gen strategy for contact centers

NobelBiz

Welcome to this insightful blog post, where we discuss building a successful outbound lead generation strategy for contact centers. If you want to learn more about the latest trends in the lead generation space, you can watch the entire webinar discussion on demand here.

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What is call center technology?

ViiBE Blog

Predictive dialers use algorithms to reduce wait times for agents and customers on the line. In contrast, others make outbound calls to customers, and some even do both. No matter the kind of call center, ensuring a positive call center experience is crucial to a customer’s experience with a company.