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How businesses can leverage AI: Fireside chat with Google

BirdEye

This blog summarizes a discussion between Dave Lehman, COO of Birdeye, Uday Ghatikar, Field CTO of Google Cloud, and Kiran Bellare, Head of Product Management for AI at Google Cloud, on how businesses can leverage Google to stay relevant in a competitive market. And it plays a huge part in your online strategy.

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15 Crucial Call Center Software Features for 2024: Must-Have Capabilities & Requirements

NobelBiz

The transition from traditional to digital call centers is mainly thanks to the transformative impact of new software. This transition is simply vital for call centers aiming to stay competitive and meet the evolving needs of their customers. Table of Contents The importance of keeping up with technology trends in customer service?

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Augment fraud transactions using synthetic data in Amazon SageMaker

AWS Machine Learning

This blog post explores tabular synthetic data generation. This is a two-part blog post; we create synthetic data in part one and evaluate its quality in part two. Developing and training successful machine learning (ML) fraud models requires access to large amounts of high-quality data.

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