NICE inContact

JULY 12, 2019

We’ve come a long way since the invention of social media, and today the advantages of digital customer service integration are crystal clear. Here’s our list of the biggest headaches of digital customer service integration and how to avoid them. Time is money, right?

Customer Service 136

Customer Service Net Promoter Score Call Center How To 136

Circular Edge

MAY 6, 2022

Blog Credit: Ian McCue , October 8, 2020 ( 15 Use Cases for Enterprise Resource Planning (ERP) | NetSuite ). But how , exactly, do companies use these different ERP modules to realize benefits? We’ll describe common ERP use cases for each module and how they help different aspects of the business. Inventory Management.

Resources 52

Resources Ecommerce CRM Financial 52

Circular Edge

MAY 10, 2022

Blog Credit: Ian McCue, April 7, 2022 (What is ERP (Enterprise Resource Planning)? We’ll explain exactly what ERP is, how it works, what it can do for your business, how to choose the right solution and much more. Growing companies eventually reach a point where spreadsheets no longer cut it. ERP Explained.

Resources 52

Resources System Software Financial 52

Bold360

DECEMBER 1, 2016

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. With myriad features and functionality, evaluating customer experience software isn’t a cut-and-dry process. In fact, sometimes it can seem.

Software 40

Software Customer Experience Company CRM 40