Integrate.ai

JANUARY 21, 2022

If you’re in product or marketing, this could be for personalization; in consulting or software, facilitating data consortia across clients; or in healthcare, better patient outcomes forecasting. Think about anywhere your team has thought about using Machine Learning, or is already using Machine Learning today.

Healthcare 52

Healthcare Training Banking Financial 52

Beyond Philosophy

MARCH 31, 2020

Whilst, you can’t expect in times like these, an outstanding customer experience, I had a super easy and cost-free experience canceling a number of trips with some organizations and a very difficult experience with others. But there are other, not-travel related customer experience shambles too! in some hospitals in Asia.

Self Service 200

Self Service Airlines Hospitality Travel 200

Comm100

AUGUST 23, 2018

This blog post is not about the top customer service trends to watch out for in 2018. Organic Mobile Experiences Blur Channel Lines. These companies know that customers want user-friendly mobile experiences that they can access on the go (in 2017, 67 percent of website traffic worldwide was generated from mobile devices).

Exceptional Customer Service 100

Exceptional Customer Service Customer Service Chatbots Hotels 100

AWS Machine Learning

NOVEMBER 21, 2022

Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. Healthcare and life sciences.

Metrics 71

Metrics Training Data Healthcare 71

AWS Machine Learning

MARCH 15, 2024

This is a guest blog post written by Nitin Kumar, a Lead Data Scientist at T and T Consulting Services, Inc. In this post, we discuss the value and potential impact of federated learning in the healthcare field. This isolated legacy data has the potential for massive impact if cumulated. So why hasn’t it been used yet?

Policies 96

Policies Data Hospitality Healthcare 96

AWS Machine Learning

SEPTEMBER 14, 2023

Please read this post to learn how to implement the RAG approach with Amazon Kendra. The following risks and limitations are associated with LLM based queries that a RAG approach with Amazon Kendra addresses: Hallucinations and traceability – LLMS are trained on large data sets and generate responses on probabilities.

Insurance 92

Insurance Guidelines Healthcare Policies 92

AWS Machine Learning

OCTOBER 10, 2023

In this blog, you will learn to build a cloud-native FL architecture on AWS. FL has been applied to various industries, such as finance , healthcare , medicine , and telecommunications , where privacy preservation is critical or data localization is required. We implement the FL model registry using Amazon S3 and DynamoDB.

Healthcare 90

Healthcare Training Hospitality Telecommunications 90

Avaya

JANUARY 16, 2018

40% of executives recently polled by Avaya rate their company’s customer experience as “poor” or “average,” and 93% say they’ll be focusing on improving customer experience in 2018. AI technologies like Siri, Google, Alexa and Bixby are all taking shape with different customer experience strategies. New CX Predictions.

Customer Journeys 72

Customer Journeys Contact Center Consumers Financial 72

AWS Machine Learning

JANUARY 13, 2023

This blog post is co-written with Chaoyang He and Salman Avestimehr from FedML. In this second part, we present a proof-of-concept healthcare and life sciences use case from a real-world dataset eICU. For the purpose of demonstration, we built an FL model on a publicly available dataset to manage critically ill patients.

Data 69

Data Analytics Hospitality Healthcare 69

AWS Machine Learning

JANUARY 13, 2023

This blog post is co-written with Chaoyang He and Salman Avestimehr from FedML. In the second post , we present the use cases and dataset to show its effectiveness in analyzing real-world healthcare datasets, such as the eICU data , which comprises a multi-center critical care database collected from over 200 hospitals. Background.

Analytics 72

Analytics Data Healthcare Hospitality 72

AWS Machine Learning

SEPTEMBER 9, 2022

This is a guest blog post cowritten with athenahealth. Its electronic health records, revenue cycle management, and patient engagement tools allow anytime, anywhere access, driving better financial outcomes for its customers and enabling its provider customers to deliver better quality care.

Groups 75

Groups Training Healthcare Multi-Channel 75

NICE inContact

JUNE 27, 2018

My title and batting order reference are taken from the theme of the series, how to turn-around a slump in customer experience ratings. There were several themes that we discussed to delve into the topic, the first being the nature of disruptive customer experience. Yes, we have a plan to re-design our CX to up our game.

Customer Experience 120

Customer Experience Contact Center Omni-Channel Social Media 120