Oracle

DECEMBER 24, 2018

” – Andrew Davis, author of Brandscaping , at his Content Marketing World 2018 Keynote. ” – Scott Harrison, Founder & CEO, charity:water, at the INBOUND 2018 conference. If you want to build a relationship with a prospect, you need to be constantly bumping into them.”

Marketing 93

Marketing Conference Omni-Channel Leadership 93

SurveySparrow

NOVEMBER 26, 2019

“Make your customer the hero of your stories.” – Ann Handley, Digital Marketing Pioneer, and Author. Instead of using technology to automate processes, think about using technology to enhance human interaction.” – Tony Zambito, Lead authority in Buyer personas. ” – Susan Cooper, Author.

Marketing 90

Marketing Social Media Advertising Brands 90

ShepHyken

JANUARY 2, 2017

Kick-Ass Customer Service by Matthew Dixon, Lara Ponomareff, Scott Turner, and Rick DeLisi. The authors start with a compelling stat that “across all industries fully 81% of all customers attempt to take matters themselves before reaching out to a live representative.” How AI and Messaging by Mikhail Naumov and Davy Kestens.

Self Service 76

Self Service Customer Service Social Media Feedback 76

C Space

JULY 24, 2020

Lime, which operates in 120 markets around the world, has previously struggled to win over French city authorities such as Bordeaux and Marseille. We’re excited to be growing our operations in West Texas and look forward to building out our network in El Paso,” Alicia Boler Davis, Amazon’s vice president of global customer fulfillment, said.

Brands 52

Brands Sports Advertising Transportation 52

Qualtrics

MAY 19, 2021

With keynote sessions from former NASA astronaut Scott Kelly, and New York Times Best-Selling Author, Poet, and Educator Kwame Alexander, and sessions from the COVID Tracking Project, Office of Management and Budget, and many more, it was a packed event. Here’s 3 key sessions you won’t want to miss.

Government 26

Government Policies Report Data 26

Qualtrics

MAY 19, 2021

With keynote sessions from former NASA astronaut Scott Kelly, and New York Times Best-Selling Author, Poet, and Educator Kwame Alexander, and sessions from the COVID Tracking Project, Office of Management and Budget, and many more, it was a packed event. Here’s 3 key sessions you won’t want to miss.

Government 26

Government Policies Report Data 26