C3Centricity

SEPTEMBER 14, 2020

Offering free returns may work for apparel but not for electronics. Invest in the trust economy, be transparent, and earn reciprocity through the facilitation of open engagement and commerce. Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides.

Retail 194

Retail Trends Apparel Transportation 194

C3Centricity

APRIL 29, 2020

Offering free returns may work for apparel but not for electronics. Invest in the trust economy, be transparent, and earn reciprocity through the facilitation of open engagement and commerce. Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides.

Retail 177

Retail Apparel Transportation Trends 177

Eptica

FEBRUARY 26, 2016

With so much spend now gravitating online, it’s particularly important for bricks and mortar retailers to match or even exceed online customer experience if they want to thrive. How can the physical store environment distinguish itself from an online experience? Share this page on: Tweet.

Retail 48

Retail Customer Experience Apparel Ecommerce 48

BirdEye

MAY 23, 2023

A feedback form is an engagement tool that allows you to reach customers and collect their opinions and ideas. Gathering feedback directly from those you wish to serve helps you gain keen insights into the customer experience. Keep the flow right Maintain a logical flow to the questions to keep customers engaged.

Feedback 52

Feedback Survey Net Promoter Score NPS 52