C3Centricity

SEPTEMBER 14, 2020

Personally, I’m happy to order my usual brands online and have them delivered, especially when they’re cumbersome, like pet food, drinks, tinned and paper products. Offering free returns may work for apparel but not for electronics. Delivery : Whether we buy online or in-store, one thing is clear; we want it NOW!

Retail 194

Retail Trends Apparel Transportation 194

C3Centricity

APRIL 29, 2020

Personally, I’m happy to order my usual brands online and have them delivered, especially when they’re cumbersome, like pet food, drinks, tinned and paper products. Offering free returns may work for apparel but not for electronics. Delivery : Whether we buy online or in-store, one thing is clear; we want it NOW!

Retail 177

Retail Apparel Transportation Trends 177

Eptica

FEBRUARY 26, 2016

With so much spend now gravitating online, it’s particularly important for bricks and mortar retailers to match or even exceed online customer experience if they want to thrive. How can the physical store environment distinguish itself from an online experience?

Retail 48

Retail Customer Experience Apparel Ecommerce 48

BirdEye

MAY 23, 2023

Ask questions that allow customers to share critical feedback about your products, services, and brand awareness right when customers are available to discuss. Customer service feedback forms Customer service feedback forms allow customers to share their experiences regarding the services received. What are some feedback questions?

Feedback 52

Feedback Survey Net Promoter Score NPS 52