3 Ways Conversational AI can help your Customers in an Urgent Travel Situation
Interactions
MAY 22, 2019
With improved self-service, I find it easy to navigate through websites and channel options to get exactly what I want. It’s during these urgent travel situations when I need customer care to perform at it’s best, and it’s often when it fails the most. Self-Service is essential. Book flights? Book a rental car?
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