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Why Companies Have a Social Responsibility to Fight the Loneliness Epidemic

Hallmark Business Connections

Facebook’s dating app, co-working spaces, adult dormitories and friendship apps are all positioned as ways for people to create meaningful offline connections. Brands should take their customers’ loneliness as a rallying cry to step up and step into roles that bring more human interaction and caring into the world.

Company 98
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Vacation to Staycation

C Space

Research with particularly ‘resilient’ consumers during the pandemic has shown that behaviors of highly resilient people boil down to 1) close personal connections 2) exploration of the world (even on a small scale) and 3) learning, personal enrichment and creativity are the things that those with low resilience neglect.

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9 Effective Tips for Customer Service on Social Media

Comm100

Jet Blue, the airline, has become quite adept at reacting to people’s tweets in a timely manner. People are drawn to social media because of the many ways it offers to truly connect with others. This is a great way to immediately connect a customer – or potential customer – in a convenient and professional manner. Snafus happen.

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This is What Exceptional Customer Service Looks Like In 2018

Comm100

This year, the company was ranked the most valuable brand in the world , with an estimated brand value of about 150.81 There are several ways that companies are opting to use third-party messaging systems to connect with their customers. airline to offer customer service through video chat. billion U.S.

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Reputational Risk Explained: Effective Strategies to Build Trust and Credibility

BirdEye

Your brand reputation management should be your #1 marketing priority. In our digitally connected world, information spreads like wildfire. This constant threat to your brand’s name is known as reputational risk. Even small mistakes can damage brand perceptions. Managing your reputation isn’t a luxury. It’s a need.

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Beyond Service: 14 Strategies to Improve Customer Satisfaction

SurveySensum

Employees of this department are like frontline soldiers of your brand who tackle customer dissatisfaction first-hand, armed with nothing but empathy, and problem-solving skills. Brand Example: Apple is renowned for its exceptional customer service, exemplified by its Genius Bar at Apple Stores.

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Beyond Service: 14 Strategies to Improve Customer Satisfaction

SurveySensum

Employees of this department are like frontline soldiers of your brand who tackle customer dissatisfaction first-hand, armed with nothing but empathy, and problem-solving skills. Brand Example: Apple is renowned for its exceptional customer service, exemplified by its Genius Bar at Apple Stores.