Experience Investigators by 360Connext

MARCH 11, 2015

Blogs are at the center of many content strategies. I write several times a week and I’m often asked how we come up with our content. It’s challenging to write frequently around similar topics, but when I’m stuck for blog ideas I’ve found some invaluable resources. Search outside of the box.

Tips 110

Tips Social Media Leadership Exercises 110

ShepHyken

JANUARY 6, 2017

This week on our Friends on Friday guest blog post my colleague, Vince Jeffs, examines the hot topic of artificial intelligence (AI) and it’s impact on the customer experience. Recently, even 60 Minutes Overtime did a segment on robot research at Carnegie Mellon, further fueling the hysteria. Shep Hyken.

Customer Experience 86

Customer Experience Telecommunications Fashion Technology 86

AWS Machine Learning

NOVEMBER 22, 2023

Now all you need is some guidance on generative AI and machine learning (ML) sessions to attend at this twelfth edition of re:Invent. Chalk talks – Enjoy 60 minutes of content delivered to smaller audiences with an interactive whiteboarding session. Yes, the AWS re:Invent season is upon us and as always, the place to be is Las Vegas!

Innovation 108

Innovation Training Contact Center Data 108

Education Services Group

FEBRUARY 25, 2019

They can’t just ask — you probably don’t know yourself when that tipping point occurred. A simple login to look at a dashboard isn’t the same thing as organizing tasks, setting up workflows, installing on multiple machines, or other signals of comprehensive use. Did you like this blog post? Read our case study right here.

Case Study 40

Case Study Customers Customer Success Study 40