West Monroe

JANUARY 23, 2022

An increasingly connected energy-and-utilities ecosystem. More devices connected to the electric grid—and more data being collected—significantly increases exposure to cybersecurity threats. That said, these challenges and trends provide opportunities for utilities to build a more connected and resilient energy ecosystem.

Transportation 40

Transportation Telecommunications Analytics Wireless 40

NobelBiz

MARCH 23, 2022

You are aware that technology will be critical in 2022 and beyond for the industry. In this article, we’ll show you how to calculate the ROI of your contact center system and analyze your investment, costs, as well as how to choose a technology provider. But how much does your technology add to your company’s revenue?

Return on Investment 52

Return on Investment Contact Center ROI Measurement 52

ECXO

AUGUST 2, 2023

The telecommunications industry is susceptible to consumers’ different priorities in times of economic hardship – many consumers will stick with the handset they already have or shop around for a cheaper deal elsewhere, even if the monthly pay package offers less data or perks. Our partnership could not come at a more pivotal time.

Consumers 98

Consumers Industry Telecommunications Return on Investment 98