The 3 Principles of Brand Loyalty After COVID-19 Rocked Our World
BlueOcean
MAY 13, 2021
Customer service expert Shep Hyken says that many of the convenience options such as curbside delivery, touchless service, and more would have become more prominent in the next three to five years , even if the pandemic hadn’t happened. Where Does Customer Care Sit in All of This?
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