03 29 meeting-customer-expectations 2021 Related Topics 
Kustomer
APRIL 21, 2022
Listen and subscribe to our podcast: Have you ever considered the importance of turning customers into forever fans, a.k.a It’s widely known that some of the best growth comes from word of mouth marketing, which naturally occurs when customers suggest your products to others in their close circles. brand ambassadors?
Kustomer
JUNE 10, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe and Vikas are joined by Vasili Triant to talk about all things digital CX. For nearly 30 years, experts in the CX industry have heard rumors that voice as a communication channel is dead and useless for navigating customer problems.
Qualtrics
JUNE 30, 2020
We felt very strongly about that — the world is changing around us rapidly, but our customers still wanted to connect. We need to be thoughtful about how we do it… we're trying to think through what's the right cadence to be building an experience to engage our customers and our partners.”. We realized people needed this moment.
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