Top 5 Customer Experience Predictions For 2021
Kustomer
NOVEMBER 4, 2020
billion in 2019 to $9.4 Businesses are becoming increasingly aware of the power of customer data in driving business outcomes and ROI. With customers expecting personalized, in-the-moment online experiences, the value of real-time data insights is paramount. The chatbot market size is projected to grow from $2.6
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