2016 CEM Customer Engagement Customer Experience Professionals 
Kerry Bodine
JANUARY 4, 2017
I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. Chief Customer Officer USA. March 6 – 8, 2016.
SurveySparrow
OCTOBER 25, 2019
A survey conducted for 100 customer experience professionals by Forrester, 58% of respondents said their organization drive customer experience innovation by watching what their competitors are doing. Every entrepreneur is fostering customer-centric tech in their organization. Better customer engagement.
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