Enterprise-Rent-a-Car: How to turn a ‘promoter’ into a ‘detractor’ in 1,2,3!
ijgolding
MAY 20, 2015
The company was named ninth on Business Week’s top 25 companies customer service list in 2007. In August 2014, I would have given Enterprise a score of 9 or 10 out of 10 if I were to be asked the Net Promoter Score question. A promoter is an advocate of your business. Most of all, I TRUSTED them.
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