Sat.Jan 14, 2017 - Fri.Jan 20, 2017

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Avoiding CX Strategies That Fire Before Aiming

InMoment XI

As a platform Implementation Manager at MaritzCX, I am often engaged in strategic planning discussions where organizations design a clear vision for their customers’ experience. While there. View Article

Strategy 218
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Avoiding CX Strategies That Fire Before Aiming

InMoment XI

As a platform Implementation Manager at MaritzCX, I am often engaged in strategic planning discussions where organizations design a clear vision for their customers’ experience. While there. View Article.

Strategy 200
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5 Ways A Call Center Can Make Or Break Your Business

Magellan Solutions

Today, a call center serves as the primary interface between a company and its customers. The way they perform their customer service responsibility is extremely critical to the point that it can lead you to your desired success, or downhill. Not all customer relationship management (CRM) software are created equal.