watch-demo frontline cx 
AskNicely
JULY 26, 2018
Customer experience is one of the hottest trends in 2018 and NPS (Net Promoter Score) is a great way to measure CX. How do you get your frontline engaged? Keep your scores front and center so that the entire team can watch as scores rise, or huddle when they lower. Here are four ways to get more out of your NPS survey: 1.
TechSee
JUNE 5, 2018
Co-browsing allows agents to see and interact with a customer’s browser in real time, visually guiding them through online processes, webforms, transactions or demos. The post The future of Co-browsing: 5 Trends to Watch appeared first on Techsee. Enter the convenience of co-browsing. 2 Co-browsing and Visual Support.
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Qualtrics
NOVEMBER 22, 2019
Frontline employees often know your customers best. In fact there are plenty of examples of ‘intrapreneurship’ where frontline staff’s ideas have led to major product and customer breakthroughs. Watch more from Julie Larson Green. Put your employees at the heart of your CX program with Frontline Feedback.
ProProfs Chat
OCTOBER 25, 2021
Some other interesting features to watch out for are Qualtrics IQ, NPS surveys, Qualtrics Experience Management Platform (XM), and more. Get a demo of the business plan before plan upgrade. Small businesses and solopreneurs, watch out; there is an affordable free plan to get started with. CX Pro plan starts at 399 pounds/month.
RapportBoost
DECEMBER 10, 2018
This webinar series will be recorded, so any webinar attendees that miss this will get the opportunity to watch it at the soonest convenience. Learn more and request a demo at talkdesk.com. And so in the next slide, Nate Brown is the co-founder of CX Accelerator. Thanks again Talkdesk. So, please go ahead, take it away….
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