three-ways-to-supercharge-your-sales-training-for-a-winning-customer-experience 
Experience Investigators by 360Connext
OCTOBER 15, 2019
Customer experience, in all is complexity, really is about one thing to your customers: Expectations. Think about your own journeys as a customer. Most likely, your story starts with a “They promised me.” According to a study by Training Industry, Inc. Have you ever been disappointed?
Lumoa
JUNE 14, 2023
You’ve designed your NPS survey and emailed it to all your customers—and the results are in… but not those you were expecting. When it comes to gauging customer sentiment and loyalty, few metrics enjoy such widespread acclaim as the Net Promoter Score (NPS). Does it spell doom for your business?
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CustomerSuccessBox
APRIL 21, 2022
A company’s customer education program is a tool that teaches customers how to use their new items. Customer education is critical for boosting customer adoption since it educates customers on how to complete tasks independently and efficiently. Customer Education Program Key Ingredients.
SmartKarrot
JANUARY 27, 2022
As a SaaS (Software as a Service) B2B business owner, your ultimate objective is to retain your existing customers, make your existing customers adopt your product, reduce the churn rate, and make your customers successful through customer success. What exactly is customer education?
Amity
APRIL 24, 2017
Since 2014, Loopio has been helping hundreds of companies win more business by supercharging their response process for RFPs, RFIs, and Security Questionnaires. From the day the three co-founders started the company, its business plan, and its culture, Customer Success has been at the forefront of all things Loopio.
ProProfs Chat
AUGUST 8, 2019
Do you know that 52% of consumers make an additional purchase from a company after a positive customer service experience? Trust me, they all come looking for a good customer service experience, which at times, many brands fail to offer. But you need to know that good customer service stories aren’t made in a day or two.
RapportBoost
NOVEMBER 5, 2018
We were honored to be a part of this Mitel-sponsored event with our valued client, Heidi Rote, Director of North American Sales Center for Jenny Craig. We welcome your feedback. . is the leading conversational sales analysis platform for brands that use chat, SMS and messenger tools to engage customers. Take a listen!
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