Remove the-cco-career-path-how-to-successfully-translate-your-cx-skills-across-industries
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The CCO Career Path: How to Successfully Translate Your CX Skills Across Industries

Customer Bliss

Join me as I discuss what I’ve learned over the course of my 35-year career, so that you can more effectively do the work that needs to be done. Number one, are you able to unite the C-suite of your organization? Create one version of the talk track: how would you describe and define the business of the business?

Industry 135
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Top CX Reads 2023 – Digital, Design, Centricity

ECXO

This article was originally posted at [link] During 2022 and December 2023, We read a series of 56 books that I found interesting and valuable for us in CX, Design, and Services. Also, I was happy to see a lot of new authors coming out of Europe, talking about CX, EX, and Design with very interesting perspectives. Here is the link.