key-account-management-blog utilizing-a-customer-health-score-to-identify-growth-opportunities Resources Related Topics 
Totango
JULY 5, 2022
In uncertain economic times, attracting new customers becomes exponentially harder as budgets get tighter and priorities shift. You need to be able to retain and scale your current customer base efficiently, with the current resources you have rather than adding more. . Dive into Customer Health.
Totango
FEBRUARY 23, 2023
How can you ensure you’re aligning resources to the right initiatives that will protect and grow your customer base? Thankfully, customer success operations has come to the rescue. Chris says, “Your teams should be talking about, ‘What journey do I need to build to get my customer to their outcome?’”
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Totango
JULY 8, 2021
Many of the companies we talk to today all have the same challenge: they are sick and tired of firefighting their customer accounts. Firefighting happens when you don’t have visibility into what is going on in your customer portfolio so you are constantly putting out fires, especially around renewal time.
ChurnZero
FEBRUARY 4, 2022
Customer Success Metrics that Your Investors and Board Care About. They care that you’re staffed appropriately to serve the needs of your customers, because ultimately that results in revenue. A huge part of how customer success collects intel and feedback from customers is by talking with them.
BirdEye
MARCH 27, 2023
In this blog post, we’ll share 10 key steps on how to start a business to give it the best chance for success. Business concept √ Business idea that makes sense √ Market opportunity √ Potential customers √ Choose the right name The first step in starting a business is working from an idea to a business concept.
Totango
MARCH 29, 2022
Customer success goes beyond just viewing and knowing data points about your customers, and checking in periodically. And with the right systems and setup, that can mean automated reminders when customers are at risk for churn, ready to upgrade to a more advanced tier of your product, or just need more support.
AWS Machine Learning
APRIL 18, 2023
The sheer scale of these models requires high-performance computing resources, such as specialized GPUs with large amounts of memory. These models are shaking up the field with their incredible abilities to generate text, analyze sentiment, translate languages, and much more.
Expert insights. Personalized for you.
97 
Let's personalize your content