Kustomer

JUNE 6, 2023

Customer trends are constantly shifting based on the needs and wants of the modern buyer, but solving issues promptly, personalized customer service, embracing digital technology and proactive support are key customer service expectations that dominate CS in the financial services industry.

Financial 98

Financial Company Customer Service Tips 98

Comm100

JUNE 13, 2018

Preparing for the shopping season ahead of time can help e-commerce vendors and retailers of all industries convert more browsers into buyers, improve customer satisfaction levels, and dodge inconvenient (and avoidable) operational hassles. This helps increase buyer confidence, and push customers through checkout faster.

Tips 130

Tips Self Service e-support Social Media 130

Magellan Solutions

FEBRUARY 24, 2022

Outsourcing Lead Generation: A Comprehensive Guide for Choosing the Right Provider. Having a service provider do a business task for you is called “outsourcing.” ” A BPO company takes care of all marketing, inbound, and outbound calls. Make a few calls and then stop. Why Outsource Lead Generation? .

Social Media 40

Social Media B2B B2C Sales 40