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How to minimize the impact of global crises on your employee and customer experience

Qualtrics

DECEMBER 3, 2021

Read our analysis and tips on balancing labor shortage with great CX. As we move towards the 2021 holidays and the new year, ongoing labor shortages are becoming an ever-more glaring issue. However, even though job openings grew over 2021 (with around 9.2 in April, $0.13 in June 2021. in May, and $0.10

Customer Experience 49
Customer Experience How To Employee Experience Hospitality 49
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Top 6 Loyalty Trends for 2021

Currency Alliance

NOVEMBER 17, 2020

After many companies dealt with panic and shock during March and April of 2020, most professionals got back to work accelerating their digital transformation. After many companies dealt with panic and shock during March and April of 2020, most professionals got back to work accelerating their digital transformation.

Loyalty 52
Loyalty Trends Loyalty Programs Travel 52
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