Remove customer-service-reports-guides boosting-cx-profits getting-buy-in-and-driving-change-for-cx-leaders
article thumbnail

What is ERP (Enterprise Resource Planning)?

Circular Edge

Blog Credit: Ian McCue, April 7, 2022 (What is ERP (Enterprise Resource Planning)? That’s where enterprise resource planning software comes in: ERP systems collect and organize key business information and help organizations run lean, efficient operations, even as they expand. What is Enterprise Resource Planning (ERP)?

article thumbnail

Taking Advantage of Social Commerce with Pam O’Neal

Kustomer

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by Pam O’Neal from Kustomer. Social commerce changes the way brands create relationships with their customers. So, how can CX get its turn on social media? E-Commerce for the Social World.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Taking Advantage of Social Commerce Strategy with Pam O’Neal

Kustomer

In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by Pam O’Neal from Kustomer. Social commerce is a kind of e-commerce that uses online social networks to help in the buying and selling of goods and services. Social commerce changes the way brands create relationships with their customers.

article thumbnail

CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software

Comm100

Customer engagement software is a modern invention that takes care of a modern problem. After all, it wasn’t until the rise of the internet that media became democratized , and the one-way communication model between companies and customers was shattered. The answer for many businesses was customer engagement software.