Beyond Philosophy

JULY 5, 2019

In this episode of The Intuitive Customer podcast, we explore how our memories generate these choice sets for buying decisions. We also take a look at how you can ensure that your product or service is one of the options your customers’ memories retrieve. comfort food, pizza, fast-food, healthy options, etc.).

Groups 97

Groups Loyalty Consulting Customer Experience 97

C3Centricity

SEPTEMBER 14, 2020

Subscribe on Apple Podcasts to get new episodes as they become available.”. they were reconsidering just how big they could or should grow their online business. I agree as the change in customer behaviour was so fast that it was difficult for those retailers who were not prepared to catch up and move their sales effectively online.

Retail 194

Retail Trends Apparel Transportation 194

C3Centricity

APRIL 29, 2020

Subscribe on Apple Podcasts to get new episodes as they become available.”. they are now reconsidering just how big they could or should grow their online business. Fast forward a decade or so, and supermarkets are scrambling to catch up as start-ups in many developed countries are giving this new type of freedom to consumers.

Retail 177

Retail Apparel Transportation Trends 177

Customer Bliss

JUNE 22, 2018

The ‘Make Mom Proud’ Standard for How to Treat Your Customers ,” I stopped at Nasdaq in Times Square for a #NasdaqSpeedReads interview with Lyanne Alfaro. How to Create Great Customer Experience . Recently, during the launch of my latest book, “ Would You Do That To Your Mother? Not able to watch right now?

Customer Journeys 120

Customer Journeys Chief Customer Officer Survey Voice of Customer 120

ShepHyken

OCTOBER 10, 2022

We see you wondering, “What is it and how can you hack it?” This was the question on the minds of owners/operators of a major fast-food chain, 26 of whom I worked with in southern Illinois and the eastern central Missouri area. The Experience Advantage: How to Supercharge Your Brand’s Growt h by Peter Aitken.

Customer Service 12

Customer Service Customer Centricity Loyalty Programs Loyalty 12

SurveySensum

JULY 14, 2020

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. She is also the 2020 CXPA Board Chair and an Advisory Board Member for CX@UCI.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132