Bold360
APRIL 27, 2017
Travel and tourism can be difficult areas for retaining customer loyalty, with websites set up exclusively to pit brands against one another on the best deals for hotels and rock-bottom prices on flights. Customer service in travel and tourism clearly needs to follow your customer wherever they might be.
BlueOcean
MARCH 31, 2021
Meanwhile, wild animals are appearing during daylight hours while also thriving in number due to less commuter traffic and tourism—an impact scientists have dubbed the “anthropause.”. On the flip side, it’s obvious how sectors like travel and tourism have suffered over the last year—and that means dwindling contact volume.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
GetFeedback
AUGUST 16, 2018
While most companies still use traditional metrics like CSAT and Net Promoter Score, we’re seeing more and more teams shifting to CES to measure their overall performance across channels. As more companies move toward offering omni-channel customer support, CES will continue growing in popularity. Why is CES important?
Kustomer
JUNE 9, 2021
The tourism and hospitality company has been able to create a loyal fan base. How can you empower your support team to go above and beyond while they are in active communication with an unhappy customer? For example, The Ritz-Carlton is known for its high-end customer service.
Oracle
APRIL 22, 2019
Automotive, military, healthcare, education, telecommunications, retail, real estate, tourism, advertising – you name it. Some people might say, “It’s fun, but what’s the big deal?” ” In fact, AR use cases span way more than gaming and entertainment.
Avaya
MAY 18, 2016
Economies, cultures and even digital adoption vary widely across the region, yet trade, cooperation and tourism continue to prosper. This prevents the delivery of the type of personalised, omnichannel experience that customers expect today. Asean has always been about working together. With a combined gross domestic product of $2.6
Magellan Solutions
JULY 5, 2021
They offer omni channel call center service for their clients from North America, Europe, the Middle East and the Asia Pacific regions. Travel and Tourism. Omnichannel Support. Centro Global Solutions. Why You Might Want to Outsource with Them? Automotive. Fast-moving consumer goods. Healthcare. Technology. Tech Support.
Expert insights. Personalized for you.
56 
Let's personalize your content