Comm100

OCTOBER 8, 2016

Newsletters, texts, and social media updates can help keep inform your customers about your latest blog posts. Increase your social media presence. Facebook, Twitter, and LinkedIn combined have close to 2 billion monthly active users —for this reason, your company would do well to have a solid social media presence.

Customer Retention 151

Customer Retention Loyalty Strategy Loyalty Programs 151

LiveChat

OCTOBER 5, 2018

To do this, coordinate your ad content (search, display, social media, etc.) At this stage, common TOFU offers include educational resources such as ebooks and tip sheets. Here, common MOFU offers include webinars and white papers. This article will take a closer look at five of them. Message match.

Social Media 62

Social Media Multi-Channel User Experience eBook 62

Beyond Philosophy

SEPTEMBER 6, 2016

Many companies devote considerably more energy and resources to capturing customers than they do to keeping them. It’s extremely important for targeting the best customers that their array of value requirements are well understood and that the resources devoted to getting these customers be well-applied. Why CMOs Don’t Last.

Multi-Channel 60

Multi-Channel Consulting Study Customers 60

Hero Digital

OCTOBER 5, 2019

Other resources such as Google Surveys make it easy to target specific audiences and quickly do on-the-fly market research. They allow you to capture more candid feedback than you might get over social media or other online platforms. They consequently tend to offer up more nuanced and multi-dimensional feedback.

B2B 40

B2B Touchpoint Multi-Channel Strategy 40

Comm100

FEBRUARY 7, 2018

Judging Resources and Support Availability. Additional Considerations for Social Media Software. Judging Resources and Support Availability. Will the vendor provide onboarding with the proper structure, training, and resources that your team needs to succeed? Customizing Your Software. Evaluating Scalability.

Software 103

Software Customer Engagement Engagement Social Media 103

CSM Magazine

OCTOBER 16, 2020

Clients want high-value propositions, multi-channel connections, and excellent customer service. Marketing experts advise alternative lenders to diversify and optimize their communication channels. Lenders need to understand their audience and offer them tailored information via the customers’ preferred channels.

Customer Retention 52

Customer Retention Strategy Multi-Channel Self Service 52