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Power up your digital marketing: The game-changing guide

BirdEye

Digital marketing is a powerful way to connect with your customers and grow sales. From the exciting growth of social media to the importance of data analytics and artificial intelligence (AI), today’s digital landscape presents an abundance of opportunities for marketers to connect with customers like never before.

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Guest Post: Why You Should Rethink Your Customer Service Goals

ShepHyken

She shares 5 customer service strategies that improve customer retention. People may cut companies some slack if a product doesn’t quite work as expected, but only when the customer service experience makes up for these missteps. . What’s the main reason that customer service is so important? What is Customer Retention?

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15 Market research tools you should be using

Qualtrics

But let’s look at some other tools to help you create the best possible experience for your customers and employees. With clean, colorful design and infographics, and chock-full of statistics, educational quizzes and fascinating facts, Living Facts covers: Communities. Sentiment : Positive vs. negative mentions. That’s it.’.

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