CSM Magazine

JANUARY 6, 2020

All businesses need to offer a good level of customer service if they want to stay afloat. Of course, exceptional customer service can help you to stand out from the crowd and gain a bigger share of the market. However, law firms have traditionally shied away from introducing customer-led initiatives.

Customer Service 52

Customer Service B2B CRM Exceptional Customer Service 52

Kustomer

MARCH 10, 2020

In this episode of Customer Service Secrets , Gabe Larsen is joined by Dan Gingiss to discuss the intersection of marketing and the customer experience. Dan has worked for Fortune 300 companies, including McDonald’s, Discover, and Humana, in marketing and customer service roles. Listen to the full podcast below.

Customer Experience 52

Customer Experience Marketing Social Media Customers 52

Grade.us

JUNE 5, 2020

Can a review request email campaign be the best way to get reviews for your business? You may have the best hamburger in town, you might be the lawyer that everyone knows from the commercials, you might run a local SEO agency that ranks number 1 for local in your city. 11:30 Opt-in form customization. Let’s dive in.

How To 29

How To Tips Video Course 29